Last updated: March 11, 2026
Close a Company is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
1. Our Commitment
We strive to ensure that our website, closeacompany.com, is accessible to all users, including those with disabilities. We aim to provide a website that is: – Perceivable — Information and user interface components must be presentable to users in ways they can perceive – Operable — User interface components and navigation must be operable by all users – Understandable — Information and the operation of the user interface must be understandable – Robust — Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies
2. Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities.
WCAG 2.1 defines three levels of conformance: Level A, Level AA, and Level AAA. Level AA is the target standard for most organizations and is the level referenced in many accessibility laws and regulations.
We are actively working toward full conformance and continuously improving our website’s accessibility.
3. Current Accessibility Features
Our website includes the following accessibility features:
Technical Features
- Semantic HTML — Proper use of headings, landmarks, and structural elements
- Alt text — Alternative text for images that convey information
- Color contrast — Text and interactive elements meet minimum contrast ratios
- Keyboard navigation — Core functionality can be accessed using a keyboard
- Resizable text — Text can be resized without loss of functionality
- Form labels — Form fields have associated labels
- Skip links — Option to skip to main content
Design Features
- Clear typography — Readable fonts with appropriate sizing and spacing
- Consistent navigation — Predictable layout and navigation patterns
- Clear focus indicators — Visible focus states for keyboard users
- Error identification — Clear error messages and recovery suggestions
Content Features
- Plain language — Content written in clear, accessible language
- Defined terminology — Legal and technical terms are defined when first used
- Structured content — Logical heading hierarchy and content organization
4. Known Limitations
Despite our efforts, some accessibility limitations may exist:
| Area | Limitation | Workaround |
|---|---|---|
| PDF downloads | Our downloadable products (guides, templates) are provided as PDF files and may not be fully accessible to screen readers | Contact us for alternative formats if needed |
| Third-party content | Some embedded third-party content (payment forms, external links) may have accessibility issues outside our control | We work with vendors to encourage accessibility |
| Legacy content | Some older blog posts may not meet current accessibility standards | We are updating content on a rolling basis |
If you encounter an accessibility issue not listed here, please let us know.
5. Assistive Technology Compatibility
We aim to support the following assistive technologies: – Screen readers (NVDA, JAWS, VoiceOver, Narrator) – Screen magnification software – Speech recognition software – Keyboard-only navigation
Our website should be compatible with current versions of: – Chrome – Safari – Firefox – Edge
6. Ongoing Efforts
We are committed to ongoing accessibility improvements:
- Regular audits — We periodically review our website for accessibility issues
- User feedback — We actively solicit and respond to accessibility feedback
- Training — Our team receives training on accessibility best practices
- Standards monitoring — We stay informed about evolving accessibility standards
7. Third-Party Services
Our website integrates with third-party services for payment processing, analytics, and other functions. While we select vendors with accessibility in mind, we cannot guarantee the accessibility of third-party content or services.
If you experience accessibility issues with: – Payment processing — Contact us and we will provide an alternative way to complete your purchase – Other third-party tools — Contact us and we will work with you to find a solution
8. Feedback and Assistance
We welcome your feedback on the accessibility of our website. Please let us know if you:
- Encounter any accessibility barriers
- Have suggestions for improvement
- Need assistance accessing any content or completing any function
How to contact us: – Email: support@closeacompany.com – Contact form: /contact/
We try to respond to accessibility feedback within 3 business days and to propose a solution within 10 business days.
9. Alternative Access
If you cannot access any part of our website or need content in an alternative format, please contact us. We will work with you to provide: – The information you need in an accessible format – An alternative method of accessing our products or services – Assistance completing any transaction
10. Changes to This Statement
We may update this Accessibility Statement from time to time to reflect changes in our practices or technology. Changes will be posted on this page with an updated “Last updated” date.
Related Policies: – Privacy Policy – Terms of Service – Contact Us