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Have a question about our guides, your order, or the dissolution process? We’re here to help.
Email Us
Questions about products, orders, refunds, or the dissolution process — we’re happy to help.
Quick Response
We typically respond within 1–2 business days.
For order-related questions, please include your order number so we can help you faster.
Common Questions
How do I download my purchase?
After completing your purchase, you’ll receive an email with download links. You can also access your downloads anytime by logging into your account and visiting the Downloads page. Each purchase includes 5 download attempts within 30 days.
My download link expired — what do I do?
Download links expire after 30 days or 5 downloads, whichever comes first. If your link has expired, email us at support@closeacompany.com with your order number and we’ll send you a fresh link right away.
Can I get a refund?
Absolutely. We offer a 30-day money-back guarantee on all products. If our guides don’t give you the clarity and confidence you need, email us within 30 days for a full refund — no questions asked.
What format are the downloads?
All guides are delivered as PDF files for easy reading and printing. The Templates & Communications Pack also includes editable DOCX files so you can customize each document for your specific situation.
Is this legal advice?
No. Our products are educational guides designed to walk you through the dissolution process step by step. They are not a substitute for professional legal, tax, or accounting advice. We always recommend consulting with qualified professionals for situation-specific guidance.
Do you offer phone support?
We currently offer support via email only. This allows us to give each question the thorough, researched response it deserves. Most inquiries are resolved within 1–2 business days.
Close a Company provides educational guides and templates. Our materials are not legal, tax, or accounting advice. For situation-specific guidance, please consult with a qualified professional.
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Step-by-step guidance, ready-made templates, and state-specific instructions — all in one place.