Last updated: March 7, 2026
Close a Company (“we,” “us,” or “our”) operates closeacompany.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
When you make a purchase: We collect your name, email address, billing address, and payment information. Payment details are processed securely by our payment processors — we do not store your full credit card number or payment account details on our servers.
During checkout: Your email address is captured when you begin the checkout process, even if you do not complete your purchase. This allows us to send you a reminder if your cart is abandoned (see Section 2 below).
When you create an account: We store your name, email address, and order history to provide access to your digital downloads.
When you contact us: We collect the information you provide in your message, including your name, email address, and the content of your inquiry.
Automatically: Like most websites, we collect basic analytics data including pages visited, time on site, browser type, and referring URL. This is collected through Google Analytics and our caching system.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To provide access to your digital downloads
- To send order confirmations and download links (transactional emails)
- To send abandoned cart reminders if you begin checkout but do not complete your purchase
- To send promotional emails about our products, updates, and related content
- To respond to your questions and support requests
- To improve our website and products
- To comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Email Communications
Transactional emails: Order confirmations, download links, and account notifications are sent automatically as part of fulfilling your purchase. These are not marketing emails and cannot be unsubscribed from while your order is active.
Abandoned cart emails: If you enter your email address at checkout but do not complete your purchase, we may send you one or more reminder emails. You can opt out of these emails by clicking the unsubscribe link in the email.
Promotional emails: We may occasionally send emails about new products, updates to existing products, or other content we believe may be useful to you. You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in every email, or by contacting us at support@closeacompany.com.
3. Payment Processing
Payments are processed by WooPayments, which is powered by Stripe. We accept the following payment methods:
- Credit and debit cards
- Buy now, pay later services (such as Affirm, Klarna, and Afterpay)
- Digital wallets (such as Apple Pay and Google Pay)
When you make a purchase, your payment information is transmitted directly to the applicable payment processor using industry-standard encryption. We do not store your full payment card details or payment account credentials. Each payment method and provider has its own privacy policy and terms governing their handling of your data.
4. Digital Downloads
When you purchase a digital product, we generate secure download links tied to your account. We track download counts to enforce the download limits specified on product pages. We do not monitor how you use the downloaded files.
5. Cookies
We use cookies for:
- Essential cookies: Required for the shopping cart, checkout, and user login to function
- Analytics cookies: Google Analytics cookies to understand how visitors use our site
- Performance cookies: Caching cookies to deliver pages faster
You can control cookie settings through your browser. Disabling essential cookies may prevent the shopping cart and checkout from working properly.
6. Third-Party Services
We use the following third-party services that may process your data:
- Stripe (via WooPayments): Payment processing
- Buy now, pay later providers: Affirm, Klarna, and Afterpay process payments and may perform credit checks according to their own privacy policies
- Digital wallet providers: Apple Pay and Google Pay facilitate payments according to their own privacy policies
- Google Analytics (via Site Kit): Website analytics
- Hostinger: Website hosting
- Google Fonts: Web font delivery
Each of these services has its own privacy policy governing how they handle data. We encourage you to review the privacy policies of any third-party services you use during checkout.
7. Data Retention
We retain your account and order data for as long as your account is active or as needed to provide you with access to your purchases. We also retain records as required by tax and business regulations. You can request deletion of your account and personal data by contacting us.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of promotional and abandoned cart emails at any time
- Opt out of analytics tracking by using browser privacy settings or ad-blockers
To exercise any of these rights, contact us at support@closeacompany.com.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know: You may request that we disclose what personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it.
- Right to delete: You may request that we delete the personal information we have collected from you, subject to certain exceptions (such as data needed to complete a transaction or comply with legal obligations).
- Right to opt out of sale or sharing: We do not sell or share your personal information as those terms are defined under the CCPA. Because we do not engage in these practices, there is no need to opt out.
- Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights.
To submit a request under the CCPA, contact us at support@closeacompany.com. We will verify your identity before fulfilling your request.
9. Security
We use SSL encryption across the entire site. Payment processing is handled by PCI-compliant payment processors. We keep our WordPress installation and plugins updated to address security vulnerabilities. However, no method of electronic transmission or storage is 100% secure.
10. Children’s Privacy
Our site and products are intended for adults (business owners and professionals). We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
12. Contact
If you have questions about this Privacy Policy or how we handle your data, please contact us at support@closeacompany.com.